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The good stuff
We will only use your data to up your experience.
Locked down
We'll protect your data like it's our own.
No spam
You decide what and how you hear from us.
Just the essentials
Your info won't just hang about – if we don't need it, we'll delete it.
Protecting Your Privacy
At Circus Network, we are 100% committed to protecting the privacy and security of our customers and site visitors. If you have any questions about how we Protect Your Privacy, drop us a line at circusnetwork.net@gmail.com
How we use your information
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How we use your name & contact details |
Why? |
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Deliver your purchases to you |
We've got to do this so you can get your beautiful art at your home |
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Send you service messages by e-mail such as order updates |
We've got to do this to tell you if there’s anything wrong with your order or to tell you that your order is on it’s way |
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Fraud prevention and detection |
To prevent and detect fraud against either you or Circus Network – unfortunate, but absolutely essential |
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Showing you Circus Network adverts as your browse the web |
So you can see our latest products and deals |
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Finding out what you, and other customers, like |
To ensure we are giving you what you want, and to stay ahead of the competition |
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How we use your payment information |
Why? |
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Take payment, and give refunds |
We've got to do this to perform our contract with you |
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Fraud prevention and detection |
To prevent and detect fraud against either you or Circus Network – unfortunate, but absolutely essential |
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How we use your contact history |
Why? |
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Provide customer service and support |
We've got to do this to perform our contract with you, after all, you expect the best service from us |
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Train our staff |
So that, when you contact us, you get the best possible customer service |
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How we use your purchase history |
Why? |
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Sell you our products |
We've got to do this to perform our contract with you — if you can't put stuff into a basket, you can't buy it! |
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Provide customer service and support, and handle returns |
We've got to do this to perform our contract with you |
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Finding out what our customers like |
Why? |
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Improve our website and set default options for you (such as language and currency) |
To give you the best possible shopping experience |
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Protect our website |
To prevent and detect fraud against either you or Circus Network – unfortunate, but absolutely essential — and to meet our legal obligations about looking after your data |
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How we use information from accounts you link to us |
Why? |
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To enable you to log into our website simply and easily without having to create a specific account |
To make it easier for you to use our website and purchase those items you want! |
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To provide product recommendations |
So you can quickly spot things which take your fancy |
You don't have to give us any of this personal information but if you don't, you may not be able to buy from the site, and you are unlikely to receive our optimal overall customer experience. But that is your choice – and we respect that.
We also anonymise and aggregate personal information (so that it does not identify you) and use it for purposes including testing our IT systems, research, data analysis, improving our site, and developing new products and services. We do not share information with third parties.
Sharing your information
We do not, and will not, sell any of your personal data to any third party – including your name, address, email address or credit card information. We want to earn and maintain your trust, and we believe this is absolutely essential in order do that.
However, we share your data with the following categories of companies as an essential part of being able to provide our services to you, as set out in this statement:
Keeping your information
We'll hold on to your information for as long as is needed to be able to provide the services to you, or (in the case of any contact you may have with our Customer Care team) for as long as is necessary to provide support-related reporting and trend analysis only.
If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also keep hold of some of your information as required, even after you have closed your account or it is no longer needed to provide the services to you.
Your rights
You have a lot of rights relating to your personal information:
If you want to exercise your rights, have a complaint, or just have questions, please contact us: circusnetwork.net@gmail.com
Changes to how we Protect Your Privacy
We may change this page from time to time, to reflect how we are processing your data. If we make significant changes, we will make that clear on the Circus Network website, or by some other means of contact such as email, so that you are able to review the changes before you continue to use Circus Network again.
Cookies
Cookies are files stored on your computer or device when you browse the Internet. Cookies are accessible and detected by the website you browse, and by the companies that post their advertisements on such websites, sothat they can recognise the browser you use. By browsing the website, you allow the storing and the use of the cookies issued by our Website. You may accept or refuse the storing of cookies on your computer under the conditions described.
How to contact us
We always want to hear from our customers (especially if you feel we've let you down or could do better)
Please don't hesitate to contact us, we will be happy to answer any questions you may have. You can contact us sending and e-mail to circusnetwork.net@gmail.com or the contact page of our website. Or if you'd like to, you can write to us at:
Circus Network
Rua do Rosário, 54
4050-519 Porto
